Website Privacy Policy.
Effective date: 26 October 2026
Impressability respects your privacy and is committed to handling personal information responsibly, transparently and securely.
This Privacy Policy explains what information we may collect when you visit our website, purchase our services or products, contact us, subscribe to communications, or otherwise interact with Impressability, and how that information may be used and protected.
1. Information we collect
Depending on how you interact with Impressability, we may collect information including:
your name;
email address, telephone number and contact details;
information you provide through contact, enquiry, booking or registration forms;
information you provide through consultations for the purposes of creating your resume;
information relating to services you enquire about or purchase;
correspondence between you and Impressability;
billing or transaction information associated with a purchase;
newsletter or marketing preferences; and
technical information associated with use of our website, such as browser, device, IP address and website usage information where collected through website technologies or analytics services.
We only seek to collect information that is reasonably necessary for our business activities and the services you choose to use.
2. Information you choose to provide
Please consider the information you provide when contacting us.
Our work relates to careers, employment and professional development, and information you provide may sometimes include details about your employment history, career circumstances or other personal matters.
Please do not provide sensitive or confidential information through a general website contact form unless it is necessary for your enquiry.
3. How we use your information
We may use your personal information to:
respond to enquiries;
provide products or services you request;
manage bookings, accounts and transactions;
communicate with you about a service or purchase;
provide customer support;
operate, maintain and improve our website and services;
send newsletters, resources or marketing communications where you have subscribed or otherwise consented to receive them;
maintain appropriate business and administrative records;
prevent misuse, fraud or security incidents; and
comply with applicable legal obligations.
We do not sell personal information.
4. Service providers and third parties
Impressability uses third-party technology and service providers to operate its business and website.
These may include providers of website hosting, email, cloud storage, payment processing, communications, analytics, scheduling, customer management and other business systems.
Where personal information is provided to a service provider, we aim to limit this to information reasonably required for that provider to perform its function.
Some providers may process or store information outside Australia. Where relevant, the location and handling of information will also depend upon the systems and service providers used to deliver the particular service.
5. Payments
Where you purchase a product or service online, payment information may be processed by a third-party payment provider.
Impressability does not intentionally collect or retain complete payment card details where transactions are processed directly by the payment provider.
The payment provider's own privacy policy and terms will also apply to its handling of your information.
6. Cookies and website analytics
Our website may use cookies and similar technologies necessary for the operation of the site and, where enabled, to understand how visitors use it.
Information collected through these technologies may include device, browser and usage information.
You can control some cookies through your browser settings. Disabling certain cookies may affect the operation of parts of the website.
7. Marketing communications
If you subscribe to receive news, resources or marketing communications from Impressability, we may use the contact information you provide for that purpose.
You may unsubscribe from marketing communications using the unsubscribe facility provided in the communication or by contacting us.
Transactional or service-related communications may still be sent where necessary to provide a service you have requested.
8. Security
We take reasonable steps appropriate to our business and systems to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no website, electronic transmission or online storage system can be guaranteed to be completely secure.
9. Access and correction
If you would like to request access to personal information Impressability holds about you, or believe that information is inaccurate or requires correction, you may contact us using the details below.
We may need to verify your identity before providing access to or changing personal information.
10. Links to other websites
Our website may contain links to websites or services operated by third parties.
Impressability is not responsible for the privacy practices of external websites. We recommend reviewing the privacy information provided by those services before supplying personal information.
11. Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change.
The current version will be published on our website with its effective or updated date.
12. Questions or privacy concerns
Questions, requests or concerns about privacy can be directed to:
Impressability
Email: hello@impressability.com.au
Website: www.impressability.com.au
If you have a concern about the way we have handled your personal information, please contact us so that we can review and respond to the issue.