We live in a culture that still treats kindness as a personality trait rather than a skill. Worse, it's often dismissed as a liability - something you grow out of, toughen past, or learn to suppress if you want to survive in "the real world". But anyone who has ever led a team through crisis…

I recently had a client say to me, "Why should I pay for a resume writer when AI can do it for free?"

And I thought, "Ah, yes, the same logic that brought us boxed wine and inflatable pool furniture."